Terms of Service
At Sienna Cakery, our bakers, designers, and decorators will follow customer provided recommendations, directions and specifications to the best of our ability. However, creative license is often needed to ensure that every product that leaves our shop will reflect our highest of standards. Every item that leaves our kitchen is handmade, meaning each item is unique. Sienna Cakery cannot guarantee 100% accuracy in regards to colour matching, proportions, or composition.
All orders must be picked up on the date selected when placing your order. If, for some reason, you are unable to pick up your order on your pick-up date, please contact us at 860-264-2601 or email us at firstname.lastname@example.org to discuss options. Orders not picked up on their pick up date are not eligible for a refund and a new order will need to be placed for a new pick up date.